- Start year:
- Type: Strategy / Policy
- Status: In operation
The Bangalore Metropolitan Transport Corporation
(BMTC) has achieved remarkable degrees of success in
providing public transport for Bangalore - a city of 8.5
million, and the fifth-largest urban population in India.
Through sound management policies that foster
innovation and improvements, strong leadership,
transparency, public relations, and effective branding,
the organization has been shown to be a paragon of
excellence for other providers in India and abroad.
BMTC consistently enjoys surplus revenue, rare for a
transit provider of its size. It adapts to new
technology, equipping its bus fleet with GPS,
Intelligent Transport Systems (ITS), and Passenger
Information Systems (PIS); has established several
Traffic Transit Management Centres; and makes all
essential information regarding passenger travel
available online. BMTC is also committed to
protecting the environment by equipping all bus
depots with the latest emission testing facilities, using
Ultra Low Sulphur High speed diesel and other
alternative fuels. Moreover, its HR policies dictate
that drivers be screened and trained to maintain high
safety records, and that they receive fair
remuneration. BMTC now has a bus fleet of 6476
vehicles, and should continue to grow and improve
with the city of Bangalore. Recently BMTC has
implemented “Vajra,” a new high quality airport direct
service using Volvo buses, and “Atal Sarige,” a special
subsidized operation geared toward the city’s urban
poor.
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